The
availability of more skilled labor with cost effective services has
made India to be the prime outsourcing destination. Since there are
many outsourcing companies available in India it has become a
difficult task to select the right choice.
The
following guidelines would be of due help in the process of selecting
a right outsourcing partner in India.
Define
your business objectives: The desired benefits of outsourcing
includes freeing up the management time to concentrate on core
competencies, adding capacity and skilled labor to increase
efficiency at reduced operational costs etc., rather than mere cost
cutting. Therefore a clear description of the scope of the tasks with
their intended benefits is essential for a healthy outsourcing
relationship.
Check their experience: An analysis of the prior experience of the intended Outsourcing Partner to their services to different types of customers, to their number of successful projects and to their knowledge and expertise in your scale of business is essential before selection.
Ask
for references: Before initializing an outsourcing relationship it
is inevitable to ask for their references with the help of which you
could derive at a clear picture of the quality of their services,
timely execution of the projects and after sales customer support
services.
Assess their financial stability: In case of long term relationships it is inevitable to assure that the outsourcing partner has sufficient working capital and is financially secured enough to ensure smooth functioning of the project execution.
Good
communication in client management: In Offshore Development Service it is necessary to ensure the same language of
communication (English) and proper channels of communication such as
email, phone, Skype etc., to be accessible round the clock to have
constant communication with the offshore partner for effective client
management.
Request for samples: It is feasible to evaluate the ability of the outsourcing partner with the help of samples. Further a request for a prototype could be made to assess the quality of the end results.